The terms that apply to quotes, bookings and work carried out by Campbelltown Landscapers.
These Terms & Conditions govern quotes, bookings and landscaping work provided by Campbelltown Landscapers ("we", "us", "our"), a licensed contractor (licence 353-827-C) operating across the Campbelltown and Macarthur region of New South Wales. By requesting a quote or engaging us, you ("the client") agree to these terms.
Coming out to inspect your job and provide a quote is free, with no call-out fee. Quotes are fixed-price for the scope described, valid for 30 days unless stated otherwise, and based on the site conditions at the time of inspection. Our "we beat any quote" offer is subject to conditions and requires a valid, written, comparable quote for the same scope.
Work is scheduled once you accept a quote. Timeframes are estimates given in good faith and may be affected by weather, access, materials availability, or matters outside our control.
If the scope changes, or conditions are found that could not reasonably be seen at quoting (for example unexpected ground conditions, buried services or rock), we will discuss any change in price before carrying out the additional work.
You agree to provide safe, clear access and to identify any known underground services, boundaries or hazards. Where required, you are responsible for obtaining body-corporate, neighbour or council approvals unless we agree in writing to arrange them.
Some works — such as larger retaining walls, structures near boundaries, or tree removal — may require development approval or a permit. We flag anything that appears to need approval and can prepare council-ready plans, but final responsibility rests with the property owner unless otherwise agreed.
Payment terms are set out in your quote or invoice. Unless agreed otherwise, invoices are payable by the due date shown. For larger projects a deposit or progress payments may apply.
We build for local conditions, including reactive clay and our heat and frost swings. Living materials such as turf and plants depend on watering, weather and aftercare once we leave site, so their establishment cannot be guaranteed. We provide reasonable aftercare guidance on request.
Nothing in these terms excludes rights you have under the Australian Consumer Law. To the extent permitted by law, our liability is limited to re-performing the affected work or the cost of doing so. We are not liable for indirect or consequential loss.
If you need to cancel or reschedule, please give us as much notice as possible. Where we have already incurred costs (for example ordered materials), those costs may be payable.
These terms are governed by the laws of New South Wales, Australia.
Questions? Call 0451 267 287 or use our contact page.