How we handle your personal information when you request a quote or contact us.
Campbelltown Landscapers ("we", "us", "our") respects your privacy. This policy explains how we collect, use, store and disclose your personal information, consistent with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
We collect the information you give us when you request a quote or contact us — typically your name, company (if any), email, phone number, suburb, and details about the work you need. We do not seek sensitive information.
We collect it directly from you — through our website quote form, by phone, by email, or during a site visit. Our hosting and form providers may process submissions on our behalf.
We use your information to respond to your enquiry, prepare and discuss quotes, schedule and carry out work, issue invoices, and keep in touch about your job. We do not sell your personal information.
We may share information with trusted parties who help us run the business — for example suppliers, or software providers that host our website, forms or invoicing — and require them to protect it and use it only for that purpose.
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and retain it only as long as needed or as required by law.
Our website may use cookies and basic analytics to understand how the site is used and improve it. You can control cookies through your browser settings.
You can ask to see the information we hold about you and ask us to correct it. Contact us using the details below and we'll respond within a reasonable time.
If you have a concern about how we've handled your information, please contact us first. You may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this policy from time to time. The current version, with its "last updated" date, will always be on this page.
To ask about this policy or your information, call 0451 267 287 or use our contact page. (Add your preferred privacy contact email here before publishing.)